Shipping Policy

1. * Orders $ 500.00 or more (not including taxes) will include FREE SHIPPING within the Continental U.S.. FREE SHIPPING does not apply to Commercial Systems larger than 5.0 Ton.

2. If your order is placed and payment is received by 12 p.m. EST (Monday – Friday) the order will be shipped the next business day. Orders placed on weekends are processed on Mondays. We ask that you allow 7 – 10 days for shipment to arrive (in most cases it will arrive sooner). In the event of high sales volume, shipments may be delayed up to 2 - 3 business days. If an item in your order is on backorder it will require up to 7 - 10 days to ship from our facilities. DO NOT schedule the installation of your unit until you have received it. We are NOT responsible for any claims/costs associated with prescheduled installations due to delays in order arrival.

3. Please inspect the item(s) carefully for any shipping damages. It is possible that small dents or dings to the housings can occur in transit. Minor flaws are cosmetic and DO NOT effect the operation of the system or it’s Warranty. Please note the flaws on the trucking bill and accept the shipment. In the event that major damage is found, BE SURE to note the damage on the trucking bill and accept the shipment.

IF YOU (OR SOMEONE ELSE ON YOUR BEHALF) ACCEPT(S) THE DELIVERY WITH NO DAMAGE NOTED, OR DO NOT INSPECT ALL THE EQUIPMENT, AND DAMAGE IS FOUND LATER YOU WILL NOT BE ABLE TO MAKE A CLAIM. WE WILL NOT BE ABLE TO HELP YOU, WE WILL NOT SHIP YOU A REPLACEMENT AND WE WILL NOT GET INVOLVED WITH THE SHIPPING COMPANY.

THE INSTRUCTIONS LISTED ON OUR SHIPPING RECEIPTS MUST BE FOLLOWED IN ORDER FOR US TO ASSIST WITH ANY DAMAGES THAT MAY OCCUR.